Your Privacy Matters

Privacy Policy

Last updated: 1 June 2026

1. Introduction

Welcome to Eclorie (“we”, “us”, “our”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.eclorie.com.au, purchase our products, or otherwise engage with our services.

By using our website, you agree to the collection and use of information in accordance with this policy. This policy is created in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.

2. What Information We Collect

We may collect personal information from you in several ways, including:

Information You Provide to Us Directly

Contact Information: your name, email address, and phone number.
Shipping & Billing Information: your shipping address and billing address.
Account Information: if you create an account, your username and password.
Communications: any information you provide when you contact customer service, participate in a survey, or subscribe to our newsletter.

Information We Collect Automatically

Device and Usage Information: when you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing activity (pages viewed, time spent on pages).
Cookies and Tracking Technologies: we use cookies and similar technologies to track activity on our website and hold certain information. Cookies are small data files sent to your browser and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

Fulfil your orders: to process and manage your purchases, payments, and ship products to you.
Provide customer support: to respond to your comments, questions, and requests.
Communicate with you: to send transactional information including order confirmations, shipping notifications, and policy updates.
Marketing and promotions: with your explicit consent, to send newsletters and promotional materials about new products, special offers, and other news. You may opt out at any time.
Improve our services: to monitor and analyse website usage and trends to improve functionality and user experience.
Maintain security: to protect against and prevent fraud, unauthorised transactions, and other liabilities.

4. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

Third-Party Service Providers: we share information with trusted vendors who perform services on our behalf, such as payment processing (e.g., Stripe, PayPal), order fulfilment and shipping, and email marketing. These providers only access the information needed to perform their functions and are contractually obligated to protect your data.
E-commerce Platform: our store is hosted on EasyStore, which provides the platform that allows us to sell our products to you. Your data is stored through their data storage, databases, and general platform application.
Legal Compliance: we may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Payment Security

We take your financial security seriously. All payment transactions are processed through a secure payment gateway. We do not collect or store your full credit card information on our servers.

6. Data Security

We implement a variety of industry-standard security measures to maintain the safety of your personal information. We use Secure Socket Layer (SSL) technology to ensure your data is encrypted and transmitted securely. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Your Rights and Choices

You have certain rights regarding your personal information. You have the right to:

Access: request access to the personal information we hold about you.
Correction: request that we correct any inaccurate or incomplete information.
Opt-Out: unsubscribe from marketing communications at any time via the “unsubscribe” link in our emails or by contacting us directly.
Deletion: request the deletion of your personal information, subject to certain legal obligations we may have to retain some data.

To exercise these rights, please contact us using the details below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date at the top. We encourage you to review this policy periodically for any changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please don’t hesitate to reach out via our Contact Us page by filling in the form.

Real customers · Real glow

The Eclorie Wall of Glow

Over 1,200 Aussie women have made the switch to the Eclorie Cushion. Here's what they're saying.

★★★★★4.9 out of 5 · 1,200+ reviews

ErinNewcastle, NSW

Eclorie Cushion customer result – Carmen

★★★★★

"Feels like I'm wearing skincare ✨"

Carmen

Celine

Eclorie Cushion customer result – Amelia

"Perfect for my sensitive skin"

Amelia · Hobart, TAS

"A handbag essential for quick touch-ups on the go."

GGeorgia V.Manly, NSW✓ Verified

BreeAdelaide, SA

"Didn't budge all day — even sweating"

Pei Shi

MaddieMelbourne, VIC

"Love how it evens out my skin tone instantly. It feels premium, the puff makes application super smooth, and it lasts pretty much all day."

LLayla W.North Adelaide, SA✓ Verified

"Zero cakey, zero fake-white"

Jia Qi

LaurenPerth, WA

"Better than my Korean cushion 😍"

Hayley

"Luminous but not oily."

IIsabella D.Launceston, TAS✓ Verified

IslaSydney, NSW

"That natural glow is everything"

Zoe · Geelong, VIC

SiennaBrisbane, QLD

"Really impressed by the long-wear claims. Usually, glowy cushions slip off my T-zone by lunchtime, but this one holds its ground through a busy day."

SScarlett X.Joondalup, WA✓ Verified

Eclorie Cushion customer result – Tahlia

"Lasted morning till night"

Tahlia · Cairns, QLD

JessGold Coast, QLD

"Used the mask twice now and my skin feels way more hydrated and lifted — best part is you don't even need to rinse it off after."

GGeorgiaWollongong, NSW✓ Verified

"Doesn't settle into fine lines. 10/10."

AAmelia S.Sandy Bay, TAS✓ Verified

"I've got sensitive skin and most cushions cake and slide off me. This one sits beautifully, and when I wipe sweat with a tissue there's barely any colour coming off. Huge difference."

RRubyNewcastle, NSW✓ Verified

"Never used a foundation with this good a texture. Settles totally natural — no pilling, no caking, and it didn't go blotchy even when I was sweating heaps. Feels like I'm wearing skincare!"

GGraceSunshine Coast, QLD✓ Verified

"Makeup still looked fresh after a full day out."

SSophie N.Kingston, ACT✓ Verified

"The brightening effect is gorgeous. My skin looks instantly revived and radiant the second I pat this on. Plus, it actually stays put."

IIvy A.Belconnen, ACT✓ Verified

"Perfect balance of high coverage and a natural glow. It doesn't feel suffocating on hot days at all, which is exactly what I need for the Top End weather."

EElla Q.Palmerston, NT✓ Verified

"The formulation feels incredibly soothing on my sensitive skin. I've had no breakouts or irritation at all after a week of solid use. Just a beautiful, clear glow."

LLucy H.Brunswick, VIC✓ Verified

"Perfect for hiding my uneven skin tone. It provides proper high concealer coverage without looking cakey, and the SPF 30 is a great bonus."

AAria O.Surry Hills, NSW✓ Verified

"The long-lasting sun protection is exactly what I needed. It saves me an extra step in my chaotic morning routine, and the coverage is surprisingly high."

SSienna P.Margaret River, WA✓ Verified

"Instant brightening effect. I look so awake!"

AAva L.Alice Springs, NT✓ Verified

"Amazing high concealer. Covered my acne spots instantly."

EEmily R.Noosa Heads, QLD✓ Verified

"Completely replaced my liquid foundation. Fast to apply."

ZZoe C.Adelaide Hills, SA✓ Verified

"So quick and easy to use when I'm rushing out the door. The coverage is excellent—covers up my dark circles effortlessly and gives me a nice bright look."

MMatilda R.Hobart, TAS✓ Verified

"Perfect everyday cushion. It brightens up my tired morning face instantly before I head into work. The packaging is super cute too."

LLily-Rose T.Gungahlin, ACT✓ Verified

"I'm amazed at how well it covers blemishes. You only need a tiny bit on the puff for a full-face flawless look. Definitely worth the money."

AAaliyah G.Parramatta, NSW✓ Verified

"A lovely brightening cushion. It doesn't oxidize or turn orange throughout the day, which is rare for sun protection products."

PPoppy F.Woden, ACT✓ Verified

"Such a win having the sun protection built in."

GGrace P.Fremantle, WA✓ Verified

"Love the coverage. Quick and easy for work."

SSarah M.Subiaco, WA✓ Verified

"Great high concealer formula. It blocks out my dark spots completely and stays put during my busy shifts. Very happy with it."

EElsie D.Casuarina, NT✓ Verified

"Gives me that glass-skin look effortlessly. It doesn't cling to any dry patches either, which is a massive win for me during winter."

DDaisy K.Devonport, TAS✓ Verified

"Genuinely lasts all day long. Highly recommend."

MMaya F.St Kilda, VIC✓ Verified

"As a busy mum who works full time, I literally have 5 minutes to get ready in the morning. This cushion has been an absolute game changer for me. The high concealer aspect means I can skip colour correcting and spot concealing entirely—I just pat this all over and my dark circles and pigmentation are gone. It gives this really healthy, brightening effect that makes me look like I've had a full night's sleep. Plus, knowing it has sun protection built in just gives me that peace of mind. Highly recommend it to anyone who needs a quick, flawless routine."

GGeorgia D.Carlton, VIC✓ Verified

"It leaves a beautiful, radiant glow that makes me look healthy and hydrated. Absolute staple in my makeup bag now for touch-ups on the go."

PPhoebe M.Richmond, VIC✓ Verified

"Luxurious packaging and really amazing coverage."

EEvie B.Scarborough, WA✓ Verified

"Absolutely stellar coverage. It covers my redness flawlessly while keeping my skin feeling moisturized. Great for everyday use."

RRuby-Lou C.Broome, WA✓ Verified

"Beautiful dewiness. Great if you have dry skin."

FFreya S.Sunshine Coast, QLD✓ Verified

"Absolutely blown away by the quality of this Eclorie cushion. First off, the application is incredibly smooth—the puff distributes the product so evenly. The coverage is definitely high; it masked my rosacea flare-up completely in seconds. But the best part is the finish. It's not a flat matte, nor is it extremely wet-looking; it's just a stunning, healthy, flawless glow. The SPF 30+ is the cherry on top. I will absolutely be repurchasing this when I run out."

HHarriet L.Ballarat, VIC✓ Verified

"A few weeks in and my pigmentation actually looks lighter and my skin isn't as dry. I've got eczema-prone skin and it's the first cushion that hasn't bothered it — so happy 😁"

LLilyCanberra, ACT✓ Verified

"I was honestly a bit skeptical about trying another cushion foundation because they usually slide right off my face by 2 PM. But the Eclorie Flawless Glow Cushion actually lives up to its 'long-lasting' claim! I wore it to an outdoor wedding on the weekend, and even after hours in the sun and dancing, my base still looked incredibly fresh. The 'Natural Color' matched my neck perfectly, and the SPF 30+ meant I didn't have to stress about getting burnt. Absolutely stoked with this purchase."

EEvelyn N.Wollongong, NSW✓ Verified

"Incredibly hydrating with a radiant finish."

LLily H.South Yarra, VIC✓ Verified

"Honestly one of the best cushion foundations with SPF I've tried — better than most Korean ones! So easy to throw on in the morning and the ivory shade gives the prettiest glow. Never goes sticky, perfect for our heat. Must buy."

CChloeSydney, NSW✓ Verified

"What a brilliant product! I've completely ditched my liquid foundations since picking this up. The 'Natural Color' is a beautiful neutral shade that brightens up my whole face. I have fairly mature skin, and a lot of high-coverage products tend to settle heavily into my smile lines, but this one remains flexible and glowy all day. The long-lasting wear is fantastic; I put it on at 7 AM and by 5 PM it still looks wonderfully dewy and even."

AAudrey G.Tuggeranong, ACT✓ Verified